You can log in to your OfferUp account from our mobile app or website.
Tip
To access all of OfferUp's available products and features, we recommend that you log in on the mobile app. For limited access to features, log in on the web at OfferUp.com.
Log in to your account
To log in to OfferUp on your existing account, complete the following steps.
- Open the OfferUp app, then tap Account.
- On the Sign Up / Log In screen, tap your login method — this is the method you used to set up your OfferUp account.
- Tap Continue with Email to enter your email address and password.
- Tap Continue with Facebook, Continue with Google, or Continue with Apple to log in using one of these accounts.
You'll be taken to your Home page once you're logged in.
Note
To log in successfully on the web, make sure your browser is set to allow pop-ups. You can enable pop-ups in your browser settings.
- Visit OfferUp.com and click Log In.
- On the Sign Up / Log In pop-up, click your login method — this is the method you used to set up your OfferUp account.
- Click Continue with Email to enter your email address and password.
- Click Continue with Facebook, Continue with Google, or Continue with Apple to log in using one of these accounts.
You'll be taken to your Home page once you're logged in.
Log out of your account
To log out of your OfferUp account, complete the following steps.
- On the Home page, tap Account in the bottom right corner.
- On the Account page, tap Account Settings.
- On the Settings page, scroll to the bottom, then tap Log Out.
- On the Home page, click your profile picture in the top right corner.
- From the dropdown menu, select Log Out.
You'll be returned to the sign-in screen once you're logged out.
Unlink your login account
To switch from using your Apple, Google, or Facebook login to an email and password, you first need to unlink your current login. This lets you create a new login with your email and password while keeping all your account details, including your purchase history and messages. There's no need to deactivate or delete your account during this process.
If you signed up with Google or Facebook: select the Contact Us button below to request help from OfferUp Support.
If you signed up with Apple: follow Apple's instructions to stop using Sign In with Apple. OfferUp Support cannot unlink Apple accounts.
After your account has been successfully unlinked, create a new login using the email address associated with your unlinked account and a new password.
To create a new password:
- Go to the OfferUp login page on the app or website.
- Select Continue with Email.
- Select Forgot Your Password? to start the password setup process.
- Enter the email address that was associated with the account you unlinked.
- Follow the prompts to create a new password for your email login.
Troubleshooting login issues
What's preventing you from logging in? Select the situation below that matches what's happening.
Account deactivated for a policy violation?
See Change your password for step-by-step help resetting it.
If your account was deactivated due to a policy violation, you won't be able to log in. If you believe this was done in error, you can appeal the decision:
- Select the Contact Us button below.
- On the Contact Us page, select My Account, then select Appeal account deactivation from the Reason dropdown.
- Fill out the required fields, then select Submit.
You'll receive a response by email once your appeal has been reviewed.