How can we help you?
Shipping
- How to cancel a shipment as a seller
- How to find your order status
- What is a Pro Seller?
- How to request a refund from a Pro Seller
- How to get your shipping label from your chat messages
- How nationwide selling and shipping works
Buying
- How to buy on OfferUp
- Tips for buyers
- View items you're buying
- Buying a vehicle
- How to search for items
- Send a message
Selling
- How to use Promote Plus
- Promote your items
- How to sell
- Sell your items faster
- How to post an item
- How to set a price
Account
- Is OfferUp available in other languages?
- Fast fixes to common issues
- Tips for messaging
- Change account location
- Problems with notifications
- Log in or out of your OfferUp account
Rules & Policies
- Shipping policies
- Avoid common scams
- Safety tips
- Reporting a serious issue to OfferUp
- Posting rules
- Community guidelines
Legal
- OfferUp – Posting Sweepstakes Official Rules
- Terms of Service
- Privacy Policy
- Subscriptions
- OfferUp Autos Verified Dealer Pay for Performance Promotion Terms & Conditions (4.1.2020 Version)
- OfferUp Autos Verified Dealer Pay for Performance Promotion Terms & Conditions
Payments
- How electronic payments are processed
- How personal data is used in electronic payments
- Edit payment information
- Get paid with electronic payments
- Accepted payment methods for in-app payments
- Problems paying with credit card
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