OfferUp sends you notifications when we have something to tell you. For example, we’ll notify you when you have new messages from buyers or sellers, when new items are posted that match your interests, or when there are important updates to your account. There are 3 ways that OfferUp sends you notifications.
App and web notifications
We send app and web notifications to your Inbox in the OfferUp mobile app and on OfferUp.com. This is the default method for receiving notifications.
- Open the OfferUp app and log in to your account.
- Tap Inbox.
- Tap the
Notifications icon.
- Visit OfferUp.com and log in to your account.
- Click Inbox.
- Click the Notifications tab.
You cannot turn off or disable app or web notifications since this is our primary means of communicating important information to you. However, you can delete app and web notifications if desired. To learn how, see How to use messaging.
Email notifications
We send you email notifications to let you know about things like new chat messages or search alerts that are waiting for you in the app. We also send emails to tell you about personalized recommendations and marketing promotions. Email notifications are delivered to the address associated with your OfferUp account. You can opt out of receiving email notifications at any time. To learn how, see Managing your notification preferences.
Push notifications
We send you push notifications to let you know about things like new chat messages or search alerts that are waiting for you in the app. We also send push notifications to tell you about personalized recommendations, and more. Push notifications are delivered to your mobile device and appear on the lock screen and in your top status bar. You can opt out of receiving push notifications at any time. To learn how, see Managing your notification preferences.