We want you to have a great experience working with other OfferUp users. But if someone is sending you rude, harassing, or threatening messages on our platform, we recommend that you block them. Blocking a user prevents them from contacting you and from buying your items.
Block a user
There are two ways to block a user on OfferUp. You can block them from inside a message thread, or you can report and block them at the same time. Blocking a user is not a permanent action. You can unblock them anytime from your Account Settings.
You can block a user you're chatting with directly from your message thread.
- Open the OfferUp app and log in to your account.
- On the Home page, tap Inbox.
- In your Inbox, select the message thread with the user you want to block.
- On the Message page, tap the
three-dot menu and select Block.
- On the Block User pop-up, tap Block to confirm.
Note
This feature is only available in the mobile app experience.
When you block a user, the following things happen:
- All past messages with the blocked user are removed from your inbox.
- The blocked user can no longer send you new messages.
- The blocked user can no longer purchase your items.
- The blocked user is not notified that you blocked them.
Unblock a user
To unblock a user from your Account Settings:
- Open the OfferUp app and log in to your account.
- On the Home page, tap Account > Account Settings.
- Scroll down to Privacy > Blocked Users, then tap Edit.
- On the Blocked Users page, locate the user's name and tap Unblock.
Note
This feature is only available in the mobile app experience.
When you unblock a user, the following things happen:
- Your messages with the user from the past three months are returned to your inbox.
- The user can send you new messages.
- The user can purchase your items.
- The blocked user is not notified that you unblocked them.