If a customer is interested in your services, they’ll send you a message through the OfferUp app. All communication stays in the app, so it’s easy to track conversations and manage inquiries. You can view all your current and past chats in the Inbox.
In the chat, you can easily:
- Message back and forth: Discuss project details, provide estimates, and answer questions to help customers make a hiring decision. Respond as quickly as you can — customers often contact multiple providers at once and appreciate fast, helpful replies.
- Share images: Send or receive photos of the job site or examples of your work to clarify project details.
- Share contact info: If needed, you can share your phone number or email to continue the conversation.
Don’t Miss a Lead
Speed matters when converting a lead into a customer. To make sure you never miss a new inquiry, enable notifications so you get alerts for new messages. For more info, see Manage Notification Preferences.