OfferUp understands the critical role that government agencies play in ensuring that our community continues to be a trusted place to do business.
OfferUp works with Law Enforcement, tax authorities, and agencies responsible for enforcing intellectual property rights. OfferUp will be diligent in assisting with external criminal investigations, and as such, may need to disclose users' personal information to these groups. However, to ensure user privacy, this information will not be released without substantiated requests from officials.
Third parties and loss prevention will have to work in conjunction with Law Enforcement in order for us to release any data.
Law Enforcement agencies in North America seeking assistance and records for investigations relating to OfferUp may contact us via email. Note the following:
- A search warrant is required for all account data.
- A valid subpoena is required for basic account information.
To assist us in locating the suspect in your investigation, please provide us with the following:
- Victim's name & email address
- Suspect’s profile name or profile URL
- The name of the item or URL of the item that was engaged on
- Approximate time and date of the transaction
- A specific data range for the data you are requesting
If you are unsure what type of document to send us, please email records@offerup.com for more information.
We have also teamed up with LeadsOnline, the nation’s largest online investigation system that provides easy access to locate stolen property that may have been bought or sold on OfferUp. Register for a free law enforcement account. When registering, select OfferUp as the Referred By option to get access. Once your information is verified, a LeadsOnline representative will contact you.
Please note: Only Law Enforcement officials with a warrant or subpoena can request information from OfferUp. Buyers, sellers, or general public who have encountered suspicious activity should report it to the police and have them contact us. Please visit reporting a person or an item to OfferUp and follow the guidelines. Please include your case number and the name and contact information of the officer in your report to us.
OfferUp's privacy policy and law enforcement disclosure
We care deeply about the privacy of the OfferUp community and will protect the privacy of our members even while working closely with Law Enforcement to prevent criminal activity. If you are unsure about our privacy practices, please visit OfferUp's Privacy policy for more information.