How does two-factor authentication work?

Two-factor authentication is an extra layer of security for your account to keep it safe. We ask for this when we need to make sure that the person logging into your OfferUp account is really you. We do this to protect your identity, along with your personal information, such as any payment or deposit information you have in your account. 

Here are a few examples of when we'll ask you to confirm your identity:

• When you create a new account (you can skip setting up two-factor authentication when creating your account)
• When you log in for the first time from a new device
• When we notice something unusual in an attempted login

How it works

If you use OfferUp on your phone, you can receive the code on your phone. You don't need extra hardware or a separate device.

Note: This step is not required but is highly recommended to secure your account.

Set up two-factor authentication:

Signing up

1. Create an account using email, Apple, Google, or Facebook
2. Once you’ve created an account, enter your phone number on the Secure Your Account page.
3. Tap Send code to send a verification code to your mobile device
4. Enter the secure code
5. Tap Verify

If you've already signed up and what to add two-factor authentication

1. Tap Account
2. Tap Verify phone or tap Account settings, then tap Phone
3. Enter your phone number on the Secure Your Account page
4. Tap Send code to send a verification code to your mobile device
5. Enter the secure code
6. Tap Verify

Note: Please do not share this code with anyone. We won’t ask you to enter a code often. If you forget your password or log in from a different device, we’ll send a new code to enter again.