Getting paid

OfferUp makes it easy to post, sell, and get paid for your items, whether you sell in person or with nationwide shipping.

Get paid for in-person sales

If you’re selling your item in person, you’ll get paid in person. Before you meet with the buyer, discuss your desired payment method so you both know what to expect. When you meet, the buyer will get a chance to inspect your item. If they agree to buy it, they need to pay you on the spot before leaving with your item.

The safest payment method is cash. App-based payments like PayPal, Zelle, or Venmo are convenient, but they do carry some risk. Never accept checks, gift cards, wire transfers, or cryptocurrency; these put you the most at risk of fraud. Whatever payment method you choose, make sure that you receive the money before you hand over your item for good.

Get paid for shipping sales

If you sell your item using nationwide shipping, you’ll get paid through the OfferUp app. Payments are deposited into your account once your item is delivered and accepted by the buyer.

Payment timeline

When your item is delivered, the buyer has 2 days (48 hours) to inspect it. If it looks good and the buyer accepts the item, then payment will be released to your deposit account. The time it takes for your payout to process depends on your deposit method and bank.

Fast deposit to a debit card

If you have a debit card on file, you get access to Fast Deposit (also known as Instant Payout). We offer this feature for free to speed up the payout process. With Fast Deposit, your bank receives the funds as soon as they're released. Most banks post funds to your account on the same day, but some may take an additional 1 - 2 days. Weekends and holidays do not affect this timeline. To add a debit card to your account, see Setting up a deposit account. 

Standard deposit to a bank account

If you have a bank account on file, you get paid within 3 - 5 business days after the buyer accepts your item. Weekends and holidays may extend this timeline. To get faster payouts, add a debit card as your deposit method.

Withheld payments

If the buyer inspects your item and finds issues with it, they can ask for a refund or submit a claim to OfferUp. If they do, your payment will be withheld until the matter is fully resolved.

Issues getting paid

Haven’t received your money yet? If your payout is taking longer than expected, see if any of these scenarios apply:

• Did the item get delivered? Check your app notifications to see if your item was delivered. The item must be delivered and accepted by the buyer before you can get paid.
  
  
• Did the buyer ask for a refund or open a 2-Day Purchase Protection claim? The buyer has 2 days (48 hours) from the date of delivery to inspect the item. If they find issues, they can ask you for a refund or submit a claim to OfferUp. If they take one of these actions, your payment will be withheld until the matter is resolved. Check your app notifications to see if you received a refund request or a claim notification.
  
  
• Do you need to provide your Social Security Number or verify your identity? Check your app notifications to see if OfferUp is asking you to verify something. If you’re required to verify information, all of your payments will be paused until you provide the requested information. To learn why we ask for this information, see Personal data for in-app payments and The INFORM Consumers Act.

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