Getting paid

OfferUp makes it easy to post, sell, and get paid for your items, whether you sell in person or with nationwide shipping.

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Cash payments for in-person sales

If you meet up with a buyer in person, we recommend that you only accept cash as it’s the safest payment option.

To protect yourself from fraud and theft, we don’t recommend accepting the following types of payment:

  • App-based payments like Venmo or PayPal
  • Checks (personal, certified, or cashier’s)
  • Cryptocurrency
  • Gift cards
  • Wire transfers
  • Any other forms of payment

In-app payments for shipping sales

If you ship your item to a buyer, you’ll be paid through the OfferUp app. Make sure to set up a deposit account within 90 days of the sale so you can receive your payment.

Payment timeline

Once the item is delivered, the buyer has 2 days (48 hours) to inspect it before the sale is final. If there are no issues and the item is as expected, payment will be deposited into your account within 5 business days.

NOTE

Your bank may require additional processing time, unless you’ve turned on Fast Deposit. Payments are delayed on weekends and holidays.

However, if the buyer requests a refund or files a purchase protection claim within the 2-day inspection window, the standard payment timeline no longer applies. If the buyer files a claim, payment will be held until the matter is resolved.

Payment status

To check on the status of your in-app payment, open your messages with the buyer and tap Where’s my money? You’ll see updates and notifications, so you know when to expect your payment.

Need help? Tap the Contact Us button below.

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