About OfferUp Services

Easily hire skilled local professionals for your home improvement projects with OfferUp Services.

How it works

If you’re looking to check projects off your to-do list, like home repairs or landscaping, try the Services feature in our mobile app. Search our dedicated feed to find top-rated professionals, read reviews, get quotes, and let our trusted partner Thumbtack match you with the pro that’s right for you.

Note

We're continuously testing and introducing new features in the app. As a result, some users may have access to certain features before others. If you don’t see a feature, it hasn’t been made available to you yet.

FAQs

How do I search for a service on OfferUp?
  1. Open the OfferUp app and log in to your account.
  2. On the Home page, tap the services_icon.svgServices icon at the top.
  3. On the Services feed, type a search term into the search bar, or select a category from the list.
  4. Tap any listing to view details about the service pro.

Note

The Services feed is only available in our mobile app and cannot be accessed on OfferUp.com. If you don’t see the services_icon.svgServices icon, you may need to update to the latest app version.

How do I change the location of my search?
  1. On the Services feed, tap the Shape.svg Location icon at the top.
  2. On the pop-up, tap Get My Location to share your device’s current location, or enter your zip code.
  3. Tap Apply to save your new search location.

The feed will update to show the service pros that are available in your new search location.

Can I save or share a service listing in the OfferUp app?
No, these features are not available at this time.
How do I read reviews about a service professional?

To read reviews about a pro, tap on a listing in the Services feed. At the top of the listing page, you’ll see the pro’s star rating, which is their average customer rating on a 5-star scale. To read their top customer review, scroll down to the Top Review section.

How do I contact a service professional or get a quote?

If you find a pro that you like, tap the Get Quote button at the bottom of the listing page. This takes you to Thumbtack’s portal where you’ll tell them about your project needs, attach photos, and provide your contact information.

Before you finish, you’ll have the option to select additional pros to send your project details to. This is an easy way to get quotes from multiple pros at once so you can find the right fit. When you’re finished, tap Request a Quote.

Now, keep an eye on your email inbox. You should hear back from each pro you contacted in about 24 hours. To get notified instantly when a pro replies, you’ll need to download the Thumbtack app (available through the Apple Store or Google Play).

Note

Offerup does not see or save any information that you enter during the online quote process.

How do I book a service professional?

When you request a quote, you’ll receive an email within 24 hours with pricing from each pro you contacted. To book the service, follow the guidance provided in Thumbtack’s email.

Note

While OfferUp helps you find and connect with local service pros, all quotes and bookings occur through Thumbtack.

How do I manage my service bookings?

To manage your bookings or to review cancellation and refund policies, visit Thumbtack.com or download the Thumbtack app (available through the Apple Store or Google Play).

How do I get help with services?

For general questions about pros, quotes, or bookings, or for technical assistance, please contact Thumbtack Support at (866)-501-5809 or visit the Thumbtack Help Center.

How do I report an issue with a service professional?

If you experienced an issue with a service pro or are unhappy with the service provided, please contact Thumbtack Support at (866)-501-5809 or complete their Report a Problem Form for dispute resolution.

Is there any protection or coverage for services?

Yes. Thumbtack offers a Money-Back and Property Damage Guarantee. Limitations and exclusions apply.

I’m a service professional. How can I post my services on OfferUp?

At this time, you cannot post services on OfferUp. All listings in the Services feed are currently provided by our third-party partner. However, if you’re interested in advertising your services on OfferUp when this feature becomes available, please complete our Interest Form and we’ll be in touch.

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