Select US states have passed data privacy laws that grant consumers more control over the personal information that businesses collect, use, and share about them.
Consumers who live in a state with privacy laws have the right to make the following requests of OfferUp:
- Opt out of sharing personal information for advertising purposes
- Request to have your personal information deleted
- Request to know what personal information we collect
- Request a copy of the personal information we collect (in a portable format, if possible)
- Request to correct the personal information we collect
Opt out of sharing your personal info for advertising purposes
If you live in a state with privacy laws, you can opt out of sharing your data for advertising purposes by enabling the Do Not Sell feature. This tells OfferUp not to sell or share your information with advertisers or other third parties. However, you’ll still see ads on our platform, but they won’t be personalized based on your past interests and activity on OfferUp.
Note
The Do Not Sell feature is only available to residents in privacy law states.
- Open the OfferUp app and log in to your account.
- Tap your profile picture in the top right corner.
- Under Account, tap Account Settings.
- Under Privacy, tap Privacy Settings > Advertising.
- Turn on the Do Not Sell toggle to opt out.
- Visit OfferUp.com and log in to your account.
- Click your profile picture in the top right corner.
- Select Advertising Preferences.
- Turn on the Do Not Sell toggle to opt out.
You don't have to be logged in to your OfferUp account to opt out of sharing your information. To opt out without logging in, complete these steps:
- Visit OfferUp.com.
- On the Home page, click About in the top right corner.
- Select Advertising Preferences.
- Turn on the Do Not Sell toggle to opt out.
Request to have your info deleted
If you live in a state with privacy laws, you can request that we delete your personal information by completing these steps:
- Select the Contact Us button below.
- On the Contact Us page, select My Account > Other.
- Fill out the required fields, then select Submit.
Note
The only way for us to delete your personal information is to permanently delete your OfferUp account. You will not be able to buy or sell on our platform again unless you open a new account.
Request the info collected about you
If you live in a state with privacy laws, you can request the information we collect about you by completing these steps:
- Select the Contact Us button below.
- On the Contact Us page, select My Account > Other.
- Fill out the required fields, then select Submit.
Request to correct the info collected about you
If you live in a state with privacy laws and would like to correct your personal information, you can do it yourself in your account settings. To learn how, see Updating your account info. The information that you’re able to correct includes your username, email address, phone number, and profile location. Your shipping address can only be updated when you buy or sell an item using shipping.
Note
When you access our app or website, additional information is automatically collected, such as your IP address and device location. This information cannot be updated or corrected.