We’re making a big change to how people buy and sell on OfferUp. Starting September 23, 2025, we will no longer offer nationwide shipping.
Why we’re doing this
OfferUp started with a simple idea: help people easily and safely buy and sell great things within their own communities. Over time, we’ve seen that the true magic of OfferUp happens locally. By retiring shipping, we can dedicate our resources to making local transactions simpler, safer, and more rewarding.
When we’re doing this
Here’s a breakdown of the key dates and what they mean for you.
- September 23, 2025: You will no longer be able to select the shipping option when posting new items. From this date forward, all newly posted items must be for local pickup only.
- October 21, 2025: We will remove the shipping option from all existing items that do not have an active offer or a shipping transaction in progress. For any items with an in-progress transaction, the shipping process will be completed as usual.
We’ll notify affected buyers and sellers before each phase. Please note that all dates are subject to change at any time.
FAQs
If you haven’t received payment from a previous shipping sale, check that you’ve added a deposit method. Here’s what to do:
- Open the OfferUp app and log in to your account.
- On the Home page, tap Account in the bottom right corner.
- Under Transactions, tap Payment & Deposit methods.
- Under Deposit account, tap Add deposit account (or Edit to update your deposit method).
- Enter your debit card information and billing zip code, then tap Save. (If preferred, you can tap Add bank account instead to enter your bank account information).
- Check your mobile device for a text message containing a verification code.
- Tap Resend in the app if you don’t get the text.
- Tap I don’t have this phone with me in the app if you want the code emailed instead.
- Enter the verification code in the app under Code, then tap Verify.
If you’ve added a deposit method and are still having trouble receiving your payment, select the Contact Us button below for further assistance.