About Promote Plus

Promote Plus is a paid subscription that allows you to promote one item at the top of buyers’ feeds for up to a month or a year at a time. You’ll also enjoy unlimited swaps, so you can change the item you’re promoting as often as you like. Promoting your items makes them twice as likely to sell on OfferUp.

Jump to a section:

• Subscribing to Promote Plus
• Swapping out promoted items
• Switching subscriptions
• Cancellations
• Refunds

Subscribing to Promote Plus

Promote Plus is available through the OfferUp app as a paid monthly or yearly subscription. Choose the option that best fits your needs.

To get started:

1. Post an item to sell.
2. Tap Selling.
3. Under the For Sale tab, tap the item you want to promote.
4. Tap Sell 2x Faster.
5. Tap Promote Plus.
6. Use the toggle button to select a monthly or yearly plan.
7. Tap Get Promote Plus! to open the app store purchase dialog.
8. Pay for your subscription.

Your promoted item will appear with a Promoted label in featured spots on OfferUp, including the home feed, category feed, and in related searches.

Don’t worry if you don’t see your item at the top of the feed immediately. Promoted spots are shared between sellers. Items rotate among the featured positions so all sellers get fair exposure.

Additionally, you may not see your promoted item in your own feed at all since you’re not paying to promote it to yourself. But potential buyers will see your item in their feed, depending on what they’re searching for. To check how many buyers are viewing your item in real-time, use the Promotion Results dashboard.

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Swapping out promoted items

You can swap out the item you’re promoting at any time. To do this in the app:

1. Tap Selling.
2. Under the For Sale tab, tap the item you want to start promoting.
3. Tap Promote.
4. Tap Use Promote Plus.
5. On the Swap Promotion popup, tap Promote.
   
   

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Switching subscriptions

You can switch between a Promote Plus monthly or yearly subscription at any time. Simply visit your app store to manage your plan. To learn how, see the app store instructions for your type of device:

• Apple
• Android

Just know that if you switch plans, your new plan will not activate until your current plan reaches the end of its billing period. When your current plan expires, your new plan will start and a new billing cycle will begin.

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Cancellations

You can cancel your Promote Plus subscription at any time through the app store. To learn how, see the app store instructions for your type of device:

• Apple
• Android

When you cancel, your Promote Plus benefits will continue to run until the end of your current billing period. Then, your monthly or yearly payments will stop, and any current Promote Plus promotions will end. You can resubscribe at any time, or buy individual promotions when you need them.

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Refunds

There are no refunds (prorated or otherwise) for changing or canceling your Promote Plus subscription. All plans run until the end of their current billing period, which allows you to enjoy the benefits until they expire.

For example, if you buy a yearly subscription and cancel it midway through the year, your Promote Plus benefits will continue until the end of the year. Then, your subscription will expire and you will not auto renew for the following year.

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