About Promote Plus

Promote Plus is a paid subscription that allows you to endlessly promote your items at the top of the feed to attract more buyers and sell faster.

Promote Plus benefits

• Make your item twice as likely to sell. Promoted items are twice as likely to sell because they get more exposure at the top of the feed. More exposure helps attract more potential buyers.
  
  
• Promote an item for multiple days. Choose one item to promote at the top of the feed for as many days as you want. Endlessly promote your item with ease and never worry about a promotion expiring before you want it to.
  
  
• Switch the promotion to other items. Want to change out the item you’re promoting? No problem. You can switch the promotion to any of your active items whenever you want.
  
  
• Save 58% on annual subscriptions. Opt for an annual subscription and receive a discounted price to promote your items for a full year.
  
  
• Try Promote Plus for free. Sign up today and enjoy a free 3-day trial to see if Promote Plus is right for you. Cancel at any time, no obligations. Please note, this benefit is only available to first time users.

Pricing

Promote Plus is available for $19.99 per month or $99.99 per year (58% savings). Payments process through your mobile app store on a recurring basis. You may cancel your subscription at any time.

Signing up

You can sign up for Promote Plus in our mobile app. If you're trying it for the first time, you'll enjoy a 3-day free trial period. Please note, we only allow 1 free trial per app store account.

To sign up for a Promote Plus subscription:

1. Open the OfferUp app and log in to your account.
2. On the Home page, tap My Listings. 
3. Locate the item you want to promote, then tap Sell 2x Faster.
4. Select Promote Plus, then tap Start 3-Day Free Trial. 
5. Select a Monthly or Yearly plan, then tap Start 3-Day Free Trial.
   • Note: If you've already used your free trial, the button will say Go Promote Plus instead.
6. Select your payment method, then tap Subscribe.

How it works

Your promoted item will appear with the Promoted icon in featured spots on the OfferUp For Sale feed. 

Don’t worry if you don’t see your item at the top of the feed immediately. Promoted spots are shared between sellers. Items rotate among the featured positions so all sellers get fair exposure.

Additionally, you may not see your promoted item in your own feed at all since you’re not paying to promote it to yourself. But potential buyers will see your item in their feed. To check how your item is performing with the promotion applied, view your Item Performance Dashboard. 

Switch out promoted items

You can switch out the item you’re promoting anytime for any other item you're selling.

To switch out the item you're promoting:

1. Open the OfferUp app and log in to your account.
2. On the Home page, tap My Listings.
3. Locate the item you want to promote, then tap Promote > Use Promote Plus. 
4. On the Swap Promotion pop-up, tap Promote.
   
   

Change subscription plans

You can change to a monthly or yearly plan at any time. Just visit your app store to manage your plan. To learn more, see the app store instructions for your type of device:

• App Store (iOS)
• Google Play (Android)

If you change your subscription plan, please be aware of the following details:

• Your new plan will not activate until your current plan reaches the end of its billing cycle.
• There are no refunds (prorated or otherwise) for changing plans. 

Renewals

Your subscription will automatically renew every month or year on the same day until you choose to alter or cancel it. Payment occurs through your app store using the payment method associated with your Google Play or App Store account. To locate your renewal date, visit your app store account.

Cancellations and refunds