How buyers request a refund

When you buy items in person, all sales are final once payment is made. If you’re not happy with the item, you can message the seller to see if they’d be willing to offer a refund or exchange. But it’s entirely up to the seller to decide, and there are no obligations or guarantees. 

To ensure you’re happy with your purchases, here are some simple tips to follow:

  • Don’t send payment before you see the item in person.
  • Inspect the item carefully during your meetup. 
  • Test the item to confirm it works as expected.
  • Make sure you’re completely satisfied with the item before you pay. 
     
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