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Shipping

  • How to find your order status
  • How to get your shipping label from your chat messages
  • How nationwide selling and shipping works
  • Paying for shipped items
  • How shipping works for buyers
  • How purchase protection and filing a claim works
  • How to cancel an order
  • Get paid after shipping
  • How shipping works for sellers
  • Item wasn't delivered
  • Item lost in the mail
  • Item damaged during shipping
  • The wrong item was shipped
  • A counterfeit item was shipped
  • How to turn shipping on or off for an item
  • How to enter a verified shipping address
  • How to find your shipping notification
  • Paying for shipped items
  • Why isn't shipping available to me?
  • Issues with a return?
  • Sell with Buy Now
  • Buy with Buy Now
  • Shipping fees for buyers
  • Problems with shipping labels
  • Cost of shipping for sellers
  • How to process a buyer's return request on a shipped item
  • About the Super Shipper badge
  • How to request a refund
  • How sellers are protected when shipping
  • Packaging items to ship
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