General
Shipping
- How to find your order status
- How to get your shipping label from your chat messages
- How nationwide selling and shipping works
- How shipping works for buyers
- 2-Day Purchase Protection Claims
- How to cancel an order
Buying
- How to buy on OfferUp
- Tips for buyers
- View items you're buying
- Buying a vehicle
- How to search for items
- Send a message
Selling
- How to use Promote Plus
- Promote your items
- How to sell
- Sell your items faster
- How to post an item
- How to set a price
Account
- Updating your account info on the website
- Contact OfferUp Support
- Is OfferUp available in other languages?
- Fast fixes to common issues
- Tips for messaging
- Change account location
Rules & Policies
- How to report an item
- How to Ship with OfferUp
- Identify common scams
- Safety tips
- Reporting a serious issue to OfferUp
- Posting rules
Legal
- Terms of Service
- Privacy Policy
- Subscriptions
- OfferUp Autos Verified Dealer Pay for Performance Promotion Terms & Conditions (4.1.2020 Version)
- OfferUp Autos Verified Dealer Pay for Performance Promotion Terms & Conditions
- Intellectual Property Policy
Jobs
Payments
- How electronic payments are processed
- How personal data is used in electronic payments
- Edit payment information
- Accepted payment methods for in-app payments
- Problems paying with credit card
- How to pay