General
Shipping
- How to cancel a shipment as a seller
- How to find your order status
- What is a Pro Seller?
- How to request a refund from a Pro Seller
- How to get your shipping label from your chat messages
- How nationwide selling and shipping works
Buying
- How to buy on OfferUp
- Tips for buyers
- View items you're buying
- Buying a vehicle
- How to search for items
- Send a message
Selling
- How to use Promote Plus
- Promote your item on OfferUp
- How to sell
- Sell your items faster
- How to post an item
- How to set a price
Account
- Is OfferUp available in other languages?
- Fast fixes to common issues
- Tips for messaging
- Change your account location
- Problems with notifications
- Log in or out of your OfferUp account
Rules & Policies
- Shipping Policies
- Avoid common scams
- Safety Tips
- Reporting a serious issue to OfferUp
- Posting rules
- Community guidelines
Legal
- OfferUp – Holiday Survey Sweepstakes Official Rules
- OfferUp – New Buyer Survey Sweepstakes Official Rules
- OfferUp – Experienced Buyer Survey Sweepstakes Official Rules
- OfferUp – New Seller Survey Sweepstakes Official Rules
- OfferUp – Experienced Seller Survey Sweepstakes Official Rules
- OfferUp Item Post Promotion #3 - Terms and Conditions
Payments
- How electronic payments are processed
- How personal data is used in electronic payments
- Edit payment information
- Get paid with electronic payments
- Accepted payment methods for in-app payments
- Problems paying with credit card