For Buyers

Buying Basics

• How to use messaging
• Save your favorite items
• Understanding sales tax

Searching & Browsing

• Get notified about items you want

Tips for Buying

• Buying tips

Payments

• How to pay
• Payment & transaction tips
• Setting up a payment method
• Accepted payment methods for in-app purchases
• Personal data required for in-app payments

Buying Shipped Items

• How shipping works for buyers
• Paying for shipped items
• Cancel an offer
• Fix issues with your shipping address

Issues with Shipping

• How buyers request a refund
• Item wasn't delivered
• Items lost in the mail
• Item damaged during shipping
• A counterfeit item was shipped

Managing Your Purchases

• Review your purchases and sales history

Buying Vehicles

• About OfferUp Verified Checkout
• Buying a vehicle
• VinAudit reports for cars