For Buyers

Buying Basics

• Buying guides
• Sending a message
• Save your favorite items
• Sales tax

Searching & Browsing

• Get notified about items you want
• Browse by category
• Delete search history

Tips for Buying

• Buying tips
• Buying handbags
• Buying a pre-owned bike
• Buying a pre-owned cell phone
• Buying event tickets

Payments

• How to pay
• Payment & transaction tips
• Setting up a payment method
• Accepted payment methods for in-app purchases
• Personal data required for in-app payments
• Problems paying with credit card

Buying Shipped Items

• How shipping works for buyers
• Buy with Buy Now
• Paying for shipped items
• How to find your order status
• How to cancel an order
• How to find your shipping notification

See all 7 articles

Issues with Shipping

• How to request a refund
• Item wasn't delivered
• Items lost in the mail
• Item damaged during shipping
• The wrong item was shipped
• A counterfeit item was shipped

See all 7 articles

Managing Your Purchases

• How to view offers and purchase history
• Cancel an offer

Buying Vehicles

• Search for cars
• Buying a vehicle
• VinAudit reports for cars