Often, a quick fix can get things working before anything else can.
Try these steps first before you contact support:
- Log out of your account, then log back in and try your action again
- Restart your device
- Switch between your wireless internet and cellular data, in case the problem is related to your connection
- Uninstall and reinstall the app to make sure you're using the most recent version
Are you having another account issue, like one of these?
- No one views my posts, or I can’t post
- I can send messages but no one replies
- I can log in, but the app keeps logging me out
Contact us and we’ll help you troubleshoot and resolve the issue.