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How shipping works for sellers

OfferUp lets you sell items anywhere in the continental U.S. We send you a prepaid shipping label, and you get paid through the app directly into your bank account. Here’s how it works.

List your item for nationwide shipping

Start listing items eligible under our shipping policies with these steps:

  1. Make sure your email address is verified with us
  2. Start posting your item
  3. Once you’ve completed entering the details of your item, switch on Sell & ship nationwide. (You’ll also have the option to switch on Buy Now on this page if you prefer. Keep in mind, you can only turn on Buy Now if you’ve accepted a shipping offer in the past. See: Sell with Buy Now)

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  4. You'll see a 12.9% service fee for your item. The minimum fee is $1.99. 
  5. On the Delivery Method page, pick the package size that can hold your item with padding around it. See our Shipping Policies page for restrictions on size and weight.
  6. Remember, the buyer pays for the shipping label.
  7. Finish posting your item. Buyers have the option to choose Local pickup only, Nationwide shipping only, or Any (Default).

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Shipping Policies

For more information about eligible items, fees, and restrictions, see our Shipping Policies page.

How to sell and ship

When you accept a buyer's offer, it's time to ship! Here's how to get your item ready to go.

  1. Confirm your information by making sure you have the correct return address.
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  2. To get paid, you must use the label OfferUp provides. Using a different label means we can't track the delivery.

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  3. We'll collect the buyer's payment when you accept the offer.
  4. Print your pre-paid shipping label.
    • To view the label in the app, open your messages with the buyer, and tap Shipping label under “Accepted - ship within 3 days!” Find messages
    • We’ll also email the label to your verified email address.

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  5. Package the item securely, attach the label, and give it to the shipping carrier. Remember, you will need to ship your item within 3 days otherwise it may not be accepted at the carrier. Learn more about How to Pack. 
  6. When the buyer receives the item, they have 2 days to inspect the item. See our purchase protection for conditions.
  7. Once the sale is final and the buyer confirms the item is as expected, your payment, minus the service fee, will be released and deposited into your bank account. Get paid after shipping

Shipping is subject to the OfferUp Terms of Service.

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