Paying for shipped items

Pay safely through the app to get items shipped to you. You’ll never have to give out your email address, phone number, or payment info to a seller. The transaction stays private! Here’s how it works.

How to pay

Add a credit or debit card to your account. This will become your payment method. You’ll also get the “Verified for payments” badge added to your profile.


When a seller accepts your offer, the payment is authorized (but not yet charged) on your card. When you receive the item, you’ll have 2 days to evaluate it. If you don’t make a purchase protection claim in those 2 days, your card is charged and the seller is paid.

Refund questions

Problems with an item? See our 2-Day Purchase Protection Policy.

If something doesn’t get shipped, we cancel the transaction 5 days after your offer was accepted. For canceled shipments and other refunds, your returned payment will appear in your account within 5 business days.

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