It’s smart to get to know about the people you’re doing business with on OfferUp. Learn more about reputation and what to look out for to ensure a smooth transaction.
Before you buy
When you’re deciding what to buy, tap the seller’s name to see their profile for info about their reputation.
You can see how other buyers and sellers have rated them, read reviews, and see badges they’ve earned on OfferUp. This can help you judge which sellers might be best to work with.
Before you sell
Check profiles of potential buyers to get an idea of their reputation. Tap on their name in the message to view details.
If you have concerns or something feels off in your communications with a buyer, it’s okay to say “no thanks.” For a shipping offer or Hold Offer, you can tap Decline and proceed with another offer.
Messaging and offers
Be aware of red flags in messaging before a sale. Please report issues like these to us:
- Requests to communicate outside the app. You never need to give out your email address or phone number--this is how fraud and identity theft can start.
- They ask to pay or be paid outside the app via a service like Western Union, MoneyGram, PayPal, Venmo, certified check, or electronic gift cards. Stick with cash or OfferUp payments.
- The person or the post tells you about an "investment opportunity" or an "easy way to make money" by sending money.