About the Reply Rate badge

When you’re great at responding to messages, you earn a Reply Rate badge on your public profile. This badge can show a Reply Rate score of 75%, 85%, 95%, or 100% based on your activity over the past 120 days.

Qualify for the Reply Rate badge

To qualify for a Reply Rate badge, you must meet both of these requirements: 

  • Have conversations to buy or sell items with at least 4 different people.
  • Reply to at least 75% of the first messages you get from each person.

Once you have a Reply Rate badge on your profile page, it will be kept up to date according to your activity over the past 120 days. If you don’t have at least 4 messages with different people within the past 120 days, the Reply Rate badge will disappear from your profile.

User's profile page shows a 95% Reply Rate badge.

Reply Rate ranges

Your actual Reply Rate can be higher than the percentage shown on your profile and may fall within these ranges:

Reply Rate shown Your actual rate can be
75% Reply Rate 75% - 84.9%
85% Reply Rate 85% - 94.9%
95% Reply Rate 95% - 99.9%
100% Reply Rate 100%
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