Sellers pay a service fee when shipped items sell--the fee is either a minimum of $1.99, or 12.9% of the sale price.
Shipping labels
The cost of shipping is calculated when you list your item. It’s based on the item’s estimated weight. That cost will be shown on the item when you post it.
Buyers pay for the label when their payment is collected. We’ll send you the shipping label after you accept a buyer’s offer.
Service fee
Sellers pay a nationwide service fee for shipped items. The fee is a percentage of your item’s final price, not including shipping costs. You’ll see the rate when you’re listing your item. You’ll also see the exact amount when you accept an offer.
The fee is deducted from the final sale amount before the money is deposited to your account.
Issues with shipped items
Since buyers can't inspect the item until it gets there, they have two days to look it over. If there is damage, something missing, or anything else that doesn't meet the expectations set by the item listing, the buyer can ask the seller for a refund.
If the seller declines or doesn't answer, the buyer can still file a buyer protection claim up to 2 days later (total of 4 days after receiving the item).